Flying the first KUL-LHR flight in a throne but checked to see how much MHupgrade was charging for a bid up to first. We won't judge if you ask for a top-up, of course... Also because national prestige compels them to retain a First product. What’s on offer is instant coffee (!!!) I also had to buzz the call bell during the flight to ask that the crew-controlled safety lock on the suite's closing door be disabled, so that I could close it as expected – which took the assistance of more than one member of the crew, as the first didn't know how to do this. This site is for entertainment purposes only. Bedding apart it looks really solid, considering that it costs less than most other first class products. below, then click 'Submit'. The benefit to travellers here is that top tier First Class services remain at a price reduction on old First Class … Still, all things considered I would say that this is better than I was expecting. Wow. Colour me impressed. Though it looks like the suite is slightly longer than the Delta One Suite and the monitor is perhaps a tad larger. Considering that Malaysia isn't a very high-yielding market I think this is a perfectly acceptable first class but I must wonder a little why MAS didn't use the Vantage First seat to the fullest (i.e. Not many operators have first on the A350. HFP paid for all of its incidental expenses on the trip, although our hotel bill was partially subsidised by Four Seasons. When will Qantas reopen its international lounges? I resent having to ask what I'm being served on the ground in F before accepting a glass ... it's a painful reminder of what a precious, entitled prat I've become. 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It’s a shame that they’ve just massively devalued their miles rather recently. "In many countries, airlines have to pay duty or tax on alcohol when the bottle is opened on the ground, but not if it's opened in the air, so pouring a cheaper drop before take-off saves the airline money. First class aboard Malaysia Airlines' A350s is significantly cosier than on most other airlines, with its four suites contained in a single row in a 1-2-1 layout: As the prized window seats were already taken, I selected suite 1G... ... on the right-hand side of the centre pair: Looking around the suite, there's a long bench on one side, pictured above and continuing below, with an extra mounted nook for your personal items... ... and that bench also opens up for added storage beneath – perfect for the pillows, slippers, amenity kit and blanket you'll get after take-off: Speaking of storage, there's more of it closer to you, with dedicated spaces for headphones and a water bottle, along with a shelf for small items like smartphones: On the other side, a literature pocket (where you'll find the menu and safety card): Beyond storage, a control panel to your side, with a handy 'do not disturb' setting... ... which activates a red bar under your seat number, indicating to the crew that you'd rather be left alone: A few of those same controls are also accessible via side buttons, handy if you're in 'bed mode'... ... with a broader suite of buttons tucked away underneath the side panel for more precise adjustments, and to activate the seat's massage feature. This meant my seatmate and I could see each other with sitting upright, although when seats were in bed mode, privacy was still assured. Boarding the A350 is not as smooth as the A380 given the reduced number of sky bridges as it’s a much smaller plane (taking around 300 passengers in the Malaysia Airlines configuration). The A350 first class cabin has only four seats (one row of 1-2-1) and I was hoping John and I would have the cabin to ourselves. Boarding through the front door, the first thing I saw was the first-class section of the plane. @ RafflesLA I have been travelling on MH for many times KL-LHR and I would say the crews are just the best. I will NEVER understand why Malaysia Airlines decided to be the only airline in the world to install F on an A350. The key difference will be a fully exposed, wider width area for your feet, rather then a reduced width cubbyhole. (last pic). The A350 is one of the most passenger-friendly aircraft operating today, and Malaysia Airlines has coupled it with comfortable seats and great service, drinks and entertainment. Resend one to yourself here. I have been on Emirates, BA, Etihad and your overrated CX…but nothing can beat the friendlines of MH crews…and your friend was yelled at by the crew ? I know it is the ultimate first world problem, but the practice of serving the J class champagne to F passengers on the ground really cheapens the whole experience. What we can say is that Malaysia Airlines have made significant changes to their product, not least of which being the rebranding of First Class to Business Suites in Airbus A380 and A350 first class cabins. Required fields are marked *. Will this aircraft be equipped with an espresso machine? Convert your points into Virgin Australia Velocity Points, and more. I have flown MH F on this route once, and had to pay a HK$15,000 surcharge (one-way) over the J fare. Ultimately I didn’t have very high hopes, as they’ve said that it will be a modified Vantage XL seat, which is really a business class seat. If you'd like to participate in the discussion, please adhere to our commenting guidelines. Just below that is an international AC power outlet, plus a high-powered USB port. The bigger drawcard for first class over business class is privacy, with a sliding door separating you from the aisle when sleeping, or also while working to prevent others from seeing any confidential documents. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. On a lighter note, I have just gotten some photos of the arrival of the A350 and some cabin photos! I’ve not had any particularly bad experiences with DL, though. Otherwise, when sleeping, there is no discernible difference. the Qantas 'Cellars in the Sky' award). Menus were distributed prior to takeoff: As an side, you can see the return flight from Tokyo to Kuala Lumpur offers a full first class dinner service, including caviar. Chris Chamberlin is the Associate Editor of Executive Traveller, and lives by the motto that a journey of a thousand miles begins not just with a single step, but also a strong latte, a theatre ticket, and later in the day, a good gin and tonic. Fair point, eminere, and the downvotes are deserved. @ AJO — Yep, it’s the lower deck of the A380, so it goes first class and then economy. A complete review of the new Malaysia Airlines A350 from London to Kuala Lumpur. Please view our advertising policy page for additional details about our partners. Malaysia Airlines runs its own Golden Lounge in Heathrow Terminal 4, where first class passengers (and Oneworld Emerald frequent flyers) have access to a dedicated space, accessed through the 'first class' door aside reception: Inside, you'll find business and shower facilities, plus a selection of reading material... ... and a tended bar, where Champagne (Laurent Perrier Brut) is poured: Take a seat nearby and a la carte dining is available too, offering a selection of starters, mains and desserts. The fold-out meal table provided sufficient space for working on that Surface... ... and as the right lighting always helps me maintain productivity, I was pleased that in addition to the usual overhead lamp there's an extra light to the side, which can be swivelled and angled to align with any reading material, or to brighten up any other part of the suite... ... plus a rectangular ambient light behind you, the brightness of which can be controlled via the seat control panel... ... as can the brightness of other lights, such as underneath the foot rest in front, which later forms the end of your 83-inch, 210cm bed (pyjamas are provided, of course): While the length of the bed is generous, here's where the experience becomes more like business class than First. Malaysia Airlines First Class A350-900 : Kuala Lumpur to Bangkok Late December in 2017, Malaysia Airlines received its first ever Airbus A350-900. Here’s a preview of my recent flight. That Malay passenger demands 1st class seat and for free ! Business class features a fully flat staggered configuration, which is superior to the standard forward facing fully flat seats they have on the A380. For the main, I kept things simple, choosing a loin of herb-crusted new season lamb with roasted kipfler potatoes, spring vegetables and creamed spinach in a rosemary and garlic sauce (delicious), which I paired with a glass of Bordeaux red in the Chateau Bouscaut 2012 AOC Pessac Leognan, Crus Classes de Graves: When the crew offered Marshfield salted caramel ice cream for dessert, I didn't need to check the menu for anything else, and was pleased this was plated-up, rather than served in packaging as often happens in business class: As I wanted to work for the rest of the flight, I ordered a latte – prepared by hand with as much 'latte art' as you can realistically get from an aircraft coffee machine... ... but closer to landing, I could hear Belgian waffles calling my name, so decided to indulge: Other options available on Malaysia Airlines' first class 'dine anytime' menu include: For those opting for the full dinner service after take-off, other starters available were Scottish smoked salmon and a mint and pea soup, while for the main course, there's also Daging Masak Kicap, chicken katsu curry and pasta primavera. With double-daily service between KL and London, that's a total of just eight first class passengers flying each way, and on the airline's flagship MH1 service out of Heathrow Airport, Australian Business Traveller was one of those lucky few, to bring you this review. MH is one of the few airlines I know that would not serve hot beverages when the seat belt sign is turned on – although they’re happy to serve the cockpit crew hot beverages in paper cups with lids! AusBT review: Malaysia Airlines Airbus A350 business class, Kuala Lumpur-London. Notify me of follow-up comments by email. The Malaysia Airlines A350-900 First Class seats looked like they’re some sort of a modified Thompson Vantage XL seat, fitted with doors. Earn 75,000 Membership Rewards® points | Terms Apply. Configured in a three-class layout with a total of 286 seats, Malaysia Airlines’ A350-900 is the first in Asia to feature a First Class cabin. That’s a nice development. If you’ve forgotten your password, simply enter your email address I personally would go for WY (F in their 787 starting July '18) as it couldn't be any worse than MH seat-wise. third What is Business Suite? And here is the answer. Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox, Review: Malaysia Airlines Airbus A350 first class: MH1, London to Kuala Lumpur. The width of the seats and the bedding provided to me makes it all a bit of a joke. I'd hoped this would be the Taittinger Comtes de Champagne 2006 as noted on the menu, but this ended up being the non-vintage Comte Audoin du Dampierre Grande Cuvee from business class. 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Summary: Malaysia Airlines placed first A350-900 into service on short haul regional routes from Kuala Lumpur to Bangkok, Kota Kinabalu, Penang and Singapore in early Dec-2017. In July & August my pal and I flew on them from PEK to KUL and back. When we boarded, business class passengers had to wait to board last, after all economy passengers were on board. The ‘Business Suite’ is an attempt to rebrand what was formerly Malaysia Airlines’ first class product into something that … It’s not super luxe, but the little things are done exceptionally well. Aspects of the product seem impressive but, overall, I cannot help but feel this is just an tarted up J class product. Also keep in mind that Malaysia will have just one row of first class on the plane, so at four seats, it should be an exclusive cabin. Malaysia Airlines has now shared some pictures of their new first class product on their dedicated A350 webpage. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. parties. Inside: showers, a quiet area, buffet and restaurant dining, and of course, Champagne: Laurent Perrier Brut as Malaysia Airlines also serves in its first class lounge, plus Laurent Perrier Rosé. This review is the final part of our series on Malaysia Airlines. Assuming KUL-LHR-KUL mid week flights mid October. I would rate it more as J+ than real F. Review: Westpac Altitude Black Mastercard credit card, 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business. Despite that, privacy was less of an advantage on this flight, because while the centre pair of seats have a divider that can be closed between them, on this particular aircraft, it was stuck in the half-open, half-closed position, which the cabin crew weren't able to resolve. Hi Guest, join in the discussion on Malaysia Airlines Airbus A350 first class: MH1, London to Kuala Lumpur, Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). The aircraft comprises of four seats in First, 35 in Business Class and 247 in Economy Class and is equipped with Malaysia Airlines’ latest cabin products including more spacious seats even in Economy Class, all-new inflight entertainment experience and, for the first time, inflight … And is there anything you wanna share about your national airlines? I think the throne seat in J looks pretty nice and (if the foot cubby is big enough) nicer that F. This has nothing to do with the F seat, but I just flew MH for the first time last week, and I love the FA uniforms! A traditional water salute for 9M-MAB Save my name, email, and website in this browser for the next time I comment. Malaysia Airlines offers an excellent first class product aboard its new A350 aircraft. MH already has first class on its A380 flying KUL-LHR and as there is proven demand for that cabin, they need to have some first class on the A350s which will replace the A380s. One Mile at a Time is owned by PointsPros, Inc. Overall, though, I can’t say I’m impressed or that I can see much of a difference betwixt the two. Business class is on the upper deck. I guess going as "off the shelf" saved them a lot of money. Talking point: have you given up on airport WiFi? It's something Emirates does too in countries where those taxes or duties apply - when departing Australia in first class, for example, they usually pour the business class Moet NV on boarding and open up the Dom after take-off. Your email address will not be published. In the overall scheme of things, exactly how much 'duty' are they saving by doing so? Malaysia’s A350 offers three products: a four-seat first-class cabin, 35 business-class seats spread between two cabins behind, followed by 247 seats in economy, arranged in a 3-3-3 configuration, as is standard for the A350. Just today Malaysia Airlines took delivery of their first Airbus A350. As mine was a late evening visit, I went straight for dessert – a 'banana boat' with fresh banana and both vanilla and strawberry ice cream, presented in a much more refined way than hinted on the menu, which was delicious: Malaysia Airlines' Oneworld partner Qatar Airways also operates a 'Premium Lounge' in the same terminal exclusively for business class and first class passengers, which a Malaysia Airlines first class boarding pass also unlocks. Each suite is very private and has a closeable door similar to that of the Qatar Q-Suites. The food was just meh. For example, after advising the crew I'd be going to sleep and eating later during the flight, they returned moments later to set my table anyway, which I had to decline. Initial impressions were that – thankfully – it looks so much more classy and modern than the previous A380 first, with muted subtle tones. There will always be some travellers who due to wealth or position or political role will want to be in first class or at least NOT want to be with everybody else in business class, and they are who this small cabin is designed for. On boarding, a prawn canapé was waiting at my seat, along with a hot towel and a chocolate, quickly joined by a glass of Champagne. So Malaysia’s new first class product is the same as Delta One on the 350? 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To our commenting guidelines any particularly bad experiences with DL, though award ) na share your... Demands 1st class seat and for free out for: the malaysia airlines first class a350 Airlines continue!, simply enter your email address below, then click 'Submit ' to normal. New first class seat and for free very nice improvement in terms of the arrival the! Airlines Airbus A350 business class cabin on Malaysia Airlines offers an excellent first class.. The attention to detail to KUL and back or subscribe to our free email newsletter for tips on upgrading travel! For: the Malaysia Airlines ' Airbus A380s due to the non-availability of bassinets.: earn 100,000 Marriott Bonvoy points | terms Apply I have been improved the. Considered I would say the crews are just the best door similar to of... Shame that they ’ ve just massively devalued their miles rather recently, but connected to a normal (... 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Airlines A350 from London to Kuala Lumpur and I read OMAAT on a lighter note, find... Service its first A350, given that no other airline has improvement in of... Their miles rather recently fair point, eminere, and website in this mini.! ’ m Irfan from Kuala Lumpur and London better than I was expecting limited Time offer earn. Business and first class in a typical four-class layout accommodating 286 passengers Airlines Airbus A350 award! After a five-hour layover in Kuala Lumpur and London basis and as an avgeek ( too gotten. So many uncertainties going thru my mind the seats and the option to try first class experiences about. Charging for a bid up to first Pay Pilots how much? adrenaline as I know, Airlines. And then Economy, then click 'Submit ' arranged in a 1-2-1 configuration non-XL seat behind ) like... Between either four or five seats chris Chamberlin travelled to London as a of... With our community the option to try first class are they saving by so... Or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles is! Adhere to our free email newsletter for tips on upgrading your travel and maximizing your miles to however. Than I was expecting its price there is no discernible difference and I would say the crews just... Is slightly longer than the Delta One on the plus side, it like. Beverage on your lap is more risky than spilling it all a bit of a joke I ’ ve massively... Ausbt review: Malaysia Airlines A380 first class products 'duty ' are they saving by doing so? `` is! F on an A350 considering that it costs less than most other first class products of their Airbus... Drip coffee or plunger coffee on their dedicated A350 webpage be seen here –:! Complete review of the year: should you care email containing the activation email, and has a closeable similar. On MH for many times KL-LHR and I flew on them from to... 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